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Privacy Policy – White Bunny Naturals

Maintaining your privacy is really important to us. You entrust us with your information, and we take that responsibility seriously.

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last updated’ header as below.

This Privacy Policy was last amended on the 23rd of May, 2018 

This policy was last updated on the 23rd of May, 2018 in line with GDPR requirements. It may be updated in the future and we will post the new version here on our website. We will never deviate from our overall philosophy of maintaining your privacy, though.

1. General Information
White Bunny Naturals ("we", "us", "our") take security and privacy seriously. This Privacy Policy explains how we collect, store and use personal data when you browse WhiteBunnyNaturals.co.uk or otherwise provide your personal data to us. Please read this Privacy Policy carefully to understand how we will treat your personal data.

2. What information we collect

Your personal data

When we say your "personal data", we mean any information that identifies any person that you provide to us.

Your "personal data" may also be contained in information that we collect about you in connection with your order or otherwise interact with us for example by electronic mail.

When it comes to your personal data, we comply with our obligations under the General Data Protection Regulation and any other applicable data protection legislation from time to time.

Your personal data
includes the information you provide, on the WhiteBunnyNaturals.co.uk website (including any forms you complete), or during an electronic mail enquiry from you.

Examples of this personal data include your name, your email address, address including postcode which you provide to us when you set up an account and subsequently amend in the My Account section when you go to checkout; and any correspondence when you contact us.

We do not knowingly collect or solicit any personal data from anyone under the age of sixteen or knowingly allow such persons to purchase goods from us. WhiteBunnyNaturals.co.uk is not directed at children under the age of sixteen. In the event that we learn that we have collected personal data from a child under age sixteen without verification of parental consent, we will delete that information as quickly as possible.


Information we collect -
We collect information about your website usage, to improve our service and to understand trends to enhance and customize our website. Some of this data may be "personal data", where it identifies a person. Here's the information that we collect and how we use it:

• We monitor patterns of usage, such as abandoned cart data, so we can understand how and what people are interesting in buying from White Bunny Naturals to develop and improve our products and understand customer behaviour.

• We monitor traffic information, including things like page visits, email clicks, referring sites. We use this information to improve our website, advertising, promotions, and to understand customer purchasing behaviour. Please see Section 11: Use of Cookies below regarding Cookies.

• White Bunny Naturals does not store any credit card data. When payments are processed via credit card, White Bunny Naturals uses third-party vendors that are PCI-DSS compliant. At no point does White Bunny Naturals have access to your credit card information. For further information on how we meet industry standards for credit card information security visit https://freewebstore.com/PCI_compliance.html.

3. How we use the information we collect

We use your personal data for legitimate business reasons, for example email you when your order has been received. It will also enable us to contact you by email, fax, post, SMS, social media or telephone where necessary concerning White Bunny Naturals or an order you have placed; to record your personal preferences; to personalize our services to you (such as by pre-populating fields to make it easier for you to provide information when you return to the White Bunny Naturals. It will also enable us to produce reports you request as part of the services we provide.

Contacting you for Marketing Purposes -
We may use your personal data to contact you by email, fax, post, SMS, social media and/or telephone to let you know about our other White Bunny Naturals and/or third-party services, content, offers or product ranges which may be of interest to you. We will only use your data in this way where you have provided consent, we have legitimate business reasons for doing so, or where we are otherwise entitled by law to do so. If you would like us to stop providing you with such notifications, just contact us using the details in Section “How to Contact Us” at the end of this policy. Please note, this may take up to one working day to take effect. To stop receiving emails from White Bunny Naturals itself, you should cancel your White Bunny naturals account or unsubscribe from our mailing list.

Cookies
 - We may further use, or permit selected third parties to use, your personal data to enable us to track and analyse White Bunny Naturals website traffic and visitor trends, improve your browsing experience and to personalize and enhance the content and advertising we display. For further details, please see Section 7.10: Use of Cookies below.

Legal Requirements –
We may use your personal data to comply with any legal obligations to which we are subject.

4. Why do we use your personal data?

We collect and use your personal data for a variety of reasons. We need some data to enter into and perform our contract with you. The lawful basis for processing your personal data is Consent as you have consented to provide your personal details to us to allow us to provide a service to you. If you fail to provide such data we will be unable to provide our service to you.

Other information we collect because we have legitimate business interests, for example, in:

• Fulfilling your order and providing updates on the order.
• Understanding how our customers use our products, services and websites;
• Understanding and responding to customer feedback;
• Researching and analysing the services our customers want;
• Improving our product and better understanding how our customers use it.

5. How we share information we collect

Except as described in this policy, White Buny Naturals does not divulge any personal information gathered via its services to third parties.

We may share your personal data with third parties in certain circumstances:

• We may disclose your data to any member of our group (which means our subsidiaries or our ultimate holding company);

• in the event that we, our business, or substantially all of its assets are acquired by a third party (in which case personal information about customers will be one of the transferred assets);

• if we are under a duty to disclose or share your personal in order to comply with any legal obligation; to cooperate with law enforcement officials in the investigation of unlawful activities of White Bunny Naturals website users or relating to White Bunny Naturals users; or in order to enforce or apply any contract with you; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection or unlawful activity.

We also utilize a number of carefully selected third parties to help provide our services to you. Examples of these functions include website creation and hosting, email, providing marketing assistance and data analysis, data management, handling credit card transactions and providing customer service. In choosing to work with any such third parties, we will always ensure that the security policies and confidentiality arrangements of those third parties adhere to the same requirements we ourselves impose and expect, as a minimum. No ownership rights to the data will be transferred to any third party.

Sub-processors we use:
Name                  Service Provided                                          Link
freewebstore        eCommerce provider for website design,          https://freewebstore.com/privacy.html
                           hosting and data storage.

Google                 Email provider, data storage, anaylistics.          https://policies.google.com/privacy


6. How long do we store your data for?

We only store your data for as long as necessary for the purposes of processing and in line with our data retention policy.

7. How to access and control your information

You are free to change your personal details in the My Account section of your account at any time, if you have set up an account with us.

You can also ask us for a copy of your personal data that we hold. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established. Please see “Your Individual Rights” below. Generally, we will retain your personal data for a reasonable period, or for as long as the law requires.

Your individual rights

7.1. Access to your personal data:
You can ask us to confirm if we are processing your personal data and you      may request a copy of your personal data by contacting us. See Section 9 Getting in Touch.

7.2. Right to change or withdraw your consent:
Where you have given us consent to make use of your            personal data for any of the purposes outlined in this policy, you may withdraw that consent at any time by          contacting us using the details located at Section “How to Contact Us” at the end of this policy. If you wish to        change your contact preferences or no longer wish to be contacted for marketing purposes, use the Unsubscribe    link in the email or get in touch. See Section 9 Getting in Touch.

7.3. Right to Rectification:
You may ask us to update out of date or inaccurate information we hold about you. To do so, please log on to your White Bunny Naturals account and update your information or get in touch using the details at Section 9 Getting in Touch.

7.4. Right to Erasure:
In certain circumstances you may ask us to erase your Personal Data. If you would like us to erase the personal data we hold about you, please get in touch using the details at Section 9 Getting in Touch. 

7.5. Right to Data Portability:
In certain circumstances you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable form, or ask for us to send such personal data to another data controller.

7.6. Right to object:
In certain circumstances you may object to our processing of your personal data. Please get in touch using the details at Section 9 Getting in Touch.

7.7. Right to restrict processing:
You can ask us to restrict the processing of personal data we hold about you in certain circumstances. Please get in touch using the details at Section 9 Getting in Touch.

7.8. Make a complaint:
You may make a complaint about our data processing activities, please contact us. See Section 9 Getting in Touch.

7.9. Getting in touch:
To make enquiries and/or to exercise any of your rights in this privacy policy please contact us. See Section 9 Getting in Touch.

7.10. Use of cookies
We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data. We do not automatically log data or collect data you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website. You can do this by changing your browser settings via the Help section of your browser. For more information about the cookies we use, please contact us using the details in section 9 Getting in Touch.

8. Data security

We take security and privacy seriously. We will endeavour to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate, industry standard data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction. For more information how we keep our online data safe, visit https://freewebstore.com/privacy.html.

9. Getting in touch

If you have any queries relating to this Privacy Policy or White Bunny Naturals' use of your personal or financial data, please contact WhiteBunnyNaturals@Gmail.com or alternatively write to: 1 Deyne St Salford M6 5WT


10 Additional Information

Copyright

All website design, text, graphics, the selection and arrangement thereof are owed by the company running this site, or hosting this site, except where provided under the General Public License (http://www.gpl.org). ALL RIGHTS RESERVED.

Trademarks

All trademarks of are the property of their respective owners and may be registered in certain parts of the world.

Disclaimer of Warranty and Liability

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.
We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
All warranties, express or implied, statutory or otherwise are hereby excluded.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.

Consent and enquiries

By continuing to use this site and accessing the information on this website, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this website now. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact email. If at any time you wish us to cease processing your information please send a message to the Administrator at the email address on this sites contact page.
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